Careers
 at RCDSO


 

The Royal College of Dental Surgeons of Ontario offers an engaging and values-based work culture that promotes leadership, work/life balance, teamwork and opportunities for professional development.

By joining the College, you’ll work in a vibrant, positive and progressive environment that will motivate you to achieve your best.

CURRENT JOB POSTINGS

  • Investigator



Investigator

Bring your excellent communication and organizational skills to RCDSO by joining us as an Investigator in our Professional Conduct and Regulatory Affairs department.

The Investigator is responsible for investigating complaints against dentists through to disposition by the Inquiries, Complaints and Reports (ICR) Committee and representing the College at the Health Professions Appeal and Review Board (HPARB). Duties include both oral and written communication with complainants, patients, dentists and others, and effective case management consistent with legislated requirements.

Vision

We are looking for an individual who is a self-starter, and works well in a demanding and fast-paced environment. This individual is very organized and has excellent oral and written communication skills with a keen eye for detail.

Qualifications

  • Completion of university degree in a related field or equivalent work experience
  • Demonstrated experience and training with a variety of investigative techniques and superior investigation skills
  • Ability to investigate thoroughly and objectively while maintaining confidentiality
  • Knowledge of the Regulated Health Professions Act, related legislation and administrative tribunal procedures
  • Excellent interpersonal, oral/written and interviewing skills
  • Ability to work independently and demonstrate sound judgment
  • Strong attention to detail and accuracy
  • Superior organizational, time management and case management skills, and ability to work well under pressure
  • Excellent computer skills (e.g. Microsoft Office) and knowledge of electronic document/case management systems
  • Ability to excel in a dynamic team environment
  • Knowledge of dental practices an asset

Responsibilities

  • Investigate complaints about dentists from members of the public
  • Respond to telephone and written inquiries regarding the College’s complaint and alternative dispute resolution (ADR) processes
  • Interview by telephone and in-person: complainants, patients, dentists and other witnesses as necessary
  • Visit dental offices in Ontario to conduct investigations
  • Arrange expert opinions as required
  • Maintain case files in an organized, accurate and complete manner that is consistent with legislated requirements and timelines
  • Manage case files using the College’s case management system
  • Participate in and contribute to regular team meetings
  • Represent the College at the Health Professions Appeal and Review Board

Cover letters and resumes must be received by January 26, 2017. Please forward in confidence to careers@rcdso.org.

Contact Us

Submit your application for new job opportunities to careers@rcdso.org

We thank all who apply; however, only those applicants selected for an interview will be contacted. The Royal College of Dental Surgeons of Ontario is an equal opportunity employer and offers a competitive salary.


Why choose RCDSO?

Make your mark microsite

Visit our microsite to learn about what makes RCDSO a great place to work.