Careers
 at RCDSO


 

The Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for more than 10,000 dentists in Ontario, our mission is to act in the public interest by putting patients first. We are committed to transparency, accessibility, and fairness in all our work.

RCDSO offers an engaging and values-based work culture that promotes leadership, work/life balance, teamwork and opportunities for professional development.

By joining the College, you’ll work in a vibrant, positive and progressive environment that will motivate you to achieve your best.

CURRENT JOB POSTINGS

  • Practice Advisor
  • Investigator

Practice Advisor

Bring your dental and regulatory expertise to our team as a full-time Practice Advisor in the College’s Quality Assurance (QA) department. 

The QA Department administers RCDSO’s Quality Assurance Program to ensure that the knowledge, skill and judgment of Ontario dentists remains current throughout their careers, and that they continue to provide safe, effective, appropriate and ethical dental care to their patients. The QA Department also administers the College’s practice advisory service. 

The Practice Advisor provides information and impartial advice to dentists, dental staff and patients about dental practice and the regulatory environment in Ontario. This position also researches and develops resources for the dental profession and contributes to RCDSO publications.

What can I expect to do in this role?

You will:

  • Respond to external inquiries and provide verbal and/or written practice information and advice, including action items, communication strategies and resources
  • Provide advice on policy development and interpretation of RCDSO’s position to the department Director, the College’s Registrar, senior staff and colleagues
  • Research and write RCDSO articles and review articles written by other internal contributors
  • Identify, interview and collaborate with external contributors and reviewers

What skills and background do I need?

The Practice Advisor requires:

  • Dental degree and registered as a dentist in Ontario
  • Minimum of five years’ clinical dental practice experience
  • Excellent oral/written communication skills with a keen eye for detail
  • Ability to work under pressure and meet deadlines
  • Comprehensive knowledge of Microsoft Office, including Word, Outlook and Excel

How do I apply?

Submit a cover letter, telling us why you are interested in this position and how your skills meet our needs. Your letter and a resume must be emailed to careers@rcdso.org by January 23, 2018 at 5pm


Investigator

Bring your excellent communication and investigative skills to our team as an Investigator in the College’s Professional Conduct and Regulatory Affairs (PCRA) department.

The PCRA department responds to inquiries from the public about dental concerns, investigates the conduct of dentists, provides support to the College’s Inquiries, Complaints and Reports (ICR) Committee and Discipline Committee in their decision-making roles, and enforces committee decisions.

The Investigator is responsible for investigating complaints against dentists through to disposition by the ICR Committee and representing the College at the Health Professions Appeal and Review Board.

What can I expect to do in this role?

You will:

  • Investigate complaints about dentists from members of the public, ensuring compliance with legislative requirements, as well as College policies and procedures
  • Respond to telephone and written inquiries regarding the College’s complaint and alternative dispute resolution (ADR) processes
  • Interview complainants, patients, dentists and other witnesses as necessary, both in person and by telephone
  • Visit dental practices across the province to conduct investigations
  • Maintain hard copy case files in an organized, accurate and complete manner
  • Manage electronic case files using the College’s case management system
  • Participate in and contribute to regular team meetings
  • Represent the College at the Health Professions Appeal and Review Board

What skills and background do I need?

The Investigator requires:

  • A completed university degree in a related field or equivalent work experience; LLB or equivalent is an asset
  • Demonstrated experience and training with a variety of investigative techniques and superior investigative skills
  • The ability to investigate thoroughly and objectively while maintaining confidentiality
  • Excellent interpersonal, written and oral interviewing skills
  • Knowledge of the Regulated Health Professions Act (RHPA), the Dentistry Act and administrative tribunal procedures
  • Ability to work independently and exercise sound judgment
  • Strong attention to detail and accuracy
  • Superior organizational, time and case management skills, and the ability to work well under pressure
  • Excellent computer skills and knowledge of computerized case and document management systems
  • Ability to excel in a dynamic, fast-paced team environment
  • Knowledge of dental terminology and practice is an asset
  • Bilingualism (French and English) is an asset

How do I apply?

Submit a cover letter, telling us why you are interested in this position and how your skills meet our needs. Your letter and a resume must be emailed to careers@rcdso.org

Contact Us

Submit your application for new job opportunities to careers@rcdso.org

Thank you for your interest; only applicants selected for an interview will be contacted. The Royal College of Dental Surgeons is an inclusive employer.

Accommodation is available upon request under the Ontario Human Rights Code.

 

Why choose RCDSO?

Make your mark microsite

Visit our microsite to learn about what makes RCDSO a great place to work.