File A Complaint
To make a formal complaint, please complete the online form below. Or you may prefer to submit a complaint in writing, by email, surface mail or fax, or by audio or videotape.
If you are the patient, the College will obtain your personal health information for the purpose of investigating your complaint. If you are complaining on behalf of a patient, the patient may be asked to provide applicable consent regarding your involvement.
Please note that we will notify the dentist to your complaint within 14 days after the College files your complaint.
the college cannot:
- Provide diagnoses, referrals, treatment recommendations or dental treatment
- Provide any financial compensation or award damages
- Process anonymous complaints or investigate a complaint without notifying the dentist about the complaint
- Investigate complaints about institutions, companies or other health professionals who are not members of the Royal College of Dental Surgeons of Ontario (eg. dental hygienists, denturists)