Careers
 at RCDSO


 

The Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for nearly 10,000 dentists in Ontario, our mission is to act in the public interest by putting patients first. We are committed to transparency, accessibility, and fairness in all our work.

RCDSO offers an engaging and values-based work culture that promotes leadership, work/life balance, teamwork and opportunities for professional development.

By joining the College, you’ll work in a vibrant, positive and progressive environment that will motivate you to achieve your best.

CURRENT JOB POSTINGS

  • Practice Advisor
  • Administrative Assistant, Complaints (14 month contract)


Practice Advisor

Bring your dental and regulatory expertise to our team as a Practice Advisor in the College’s Quality Assurance (QA) department. We are looking for someone prepared to work from three to five days per week. 

The QA department administers the College’s Quality Assurance Program that ensures the knowledge, skills and judgment of Ontario dentists remain current throughout their careers, and that dentists continue to provide safe, effective, appropriate and ethical dental care to their patients. The QA department also administers the College’s practice advisory service. 

As part of the practice advisor service, you will provide information and impartial advice to dentists, dental staff and patients about dental practice and the regulatory environment in Ontario. You will also research and develop resources for the dental profession and assist with producing content for the College’s website.

What can I expect to do in this role? 

You will:

  • Respond to external inquiries and provide verbal and/or written practice information and advice, including action items, communication strategies and resources
  • Provide advice on policy development and interpretation of the College’s policy standpoint to the department director, the College’s registrar, senior staff and colleagues
  • Research, collaborate and write practice related articles/content for the College’s website and review content written by other internal contributors
  • Identify, interview and collaborate with external contributors and reviewers

What skills and background do I need? 

The Practice Advisor requires:

  • Dental degree and must be registered as a dentist in Ontario
  • Minimum of five years’ clinical dental practice experience
  • Excellent oral and written communication skills with keen attention to detail
  • Ability to work under pressure and meet deadlines
  • Comprehensive knowledge of Microsoft Office

How do I apply?

Submit a cover letter, telling us why you are interested in this position and how your skills meet our needs. Please indicate your availability to work either part-time or full-time anywhere from three to five days a week. Your letter and a resume must be emailed to careers@rcdso.org by July 16, 2018 at 9 am.

 

Administrative Assistant, Complaints (14 month contract)

Bring your excellent administrative and organizational skills to our team as the Interim Administrative Assistant, Complaints in our Professional Conduct and Regulatory Affairs (PCRA) department. 

The College’s PCRA department responds to inquiries from the public about dental concerns, investigates the conduct of dentists, provides support to the Inquiries, Complaints and Reports Committee and Discipline Committee in their decision-making roles and enforces committee decisions. 

The Administrative Assistant, Complaints, is responsible for supporting the PCRA department and performing duties to assist the College’s investigators in their investigation of formal complaints made against dentists.

What can I expect to do in this role? 

You will work as part of a team to:

  • Provide support to the complaint investigators
  • Prepare standard correspondence
  • Prepare Records of Investigation (ROIs)
  • Photocopy, itemize, acknowledge receipt, maintain and return original dental/medical records obtained through investigation
  • In collaboration with investigators, maintain case files in an organized, accurate and complete manner that is consistent with legislated requirements and timelines
  • In collaboration with investigators, manage case files using the College’s case management system
  • Maintain an effective bring-forward system
  • Transcribe written notes and voicemail messages for complaint files
  • Respond to general inquiries from complainants and dentists
  • Close complaint files upon completion

What skills and background do I need?

The Administrative Assistant, Complaints requires:

  • Completion of a two- to three-year community college program and at least five years of position related experience 
  • Proficiency in Microsoft Office and Adobe Acrobat
  • Ability to work closely and collaboratively in a dynamic team environment
  • Excellent organizational skills and ability to prioritize assignments in a fast-paced environment
  • Excellent written and oral communication skills, and interpersonal skills
  • Strong attention to detail and accuracy
  • Demonstrated maturity, reliability and dependability in the workplace
  • Ability to maintain confidentiality

How do I apply?

Submit a cover letter, telling us why you are interested in this position and how your skills meet our needs. Your letter and a resume must be emailed to careers@rcdso.org by June 18, 2018 at 5 pm.

Contact Us

Submit your application for new job opportunities to careers@rcdso.org

Thank you for your interest; only applicants selected for an interview will be contacted. The Royal College of Dental Surgeons is an inclusive employer.

Accommodation is available upon request under the Ontario Human Rights Code.

 

Why choose RCDSO?

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